Terms of Service

Last updated: 8/19/2025

These Terms of Service ("Terms") govern your use of the Boardway International Pty Ltd website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using the Boardway International Pty Ltd website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

Company: Boardway International Pty Ltd
Email: boardwayfood@gmail.com
Phone:
+61 411 527 822

We are a registered meat trading company operating in accordance with NSW Food Authority regulations and Australian food safety standards.

3. Services Description

Boardway International Pty Ltd provides premium meat trading services, including:

  • Wholesale and retail meat supply
  • International meat import and export
  • Premium quality meat products (Wagyu, Angus, etc.)
  • Custom meat processing and packaging
  • Logistics and delivery services
  • Quality assurance and certification

4. Compliance with Food Safety Regulations

Our operations comply with all applicable NSW and Australian food safety regulations:

  • NSW Food Authority requirements
  • Australian Food Standards Code
  • HACCP (Hazard Analysis and Critical Control Points) principles
  • Export Control Act 1982
  • Biosecurity Act 2015
  • Customs Act 1901

All our products meet or exceed the food safety standards required by Australian and international regulations.

5. Order and Payment Terms

Order Process

  • All orders must be submitted through our official channels
  • Orders are subject to product availability
  • Minimum order quantities may apply
  • Lead times vary based on product type and destination

Payment Terms

  • Payment is required before order processing
  • We accept bank transfers and approved credit terms
  • Prices are subject to change without notice
  • All prices are in Australian Dollars (AUD) unless otherwise stated
  • GST applies to domestic sales as per Australian tax law

6. Delivery and Shipping

Delivery services are provided in accordance with food safety requirements:

  • Temperature-controlled transportation for chilled and frozen products
  • Compliance with food safety transport requirements
  • Delivery times are estimates and may vary
  • Risk of loss transfers to buyer upon delivery
  • International shipping subject to customs and quarantine requirements

7. Quality Assurance and Returns

We maintain strict quality control standards:

  • All products are sourced from approved suppliers
  • Regular quality inspections and testing
  • Compliance with Australian food safety standards
  • Proper handling and storage procedures

Returns Policy: Returns are only accepted for quality issues and must be reported within 24 hours of delivery. Products must be returned in original condition and properly refrigerated.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Boardway International Pty Ltd and is protected by Australian and international copyright laws.

9. Limitation of Liability

To the maximum extent permitted by law, Boardway International Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • Damages resulting from food safety issues beyond our control
  • Delays in delivery or processing
  • Third-party actions or omissions

Our total liability shall not exceed the amount paid for the specific product or service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Boardway International Pty Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

11. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding the collection and use of your personal information.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, or supply chain disruptions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: